Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when you:

• Register for an account through Clerk authentication
• Connect your Reddit account via OAuth
• Provide product URLs or descriptions for lead generation
• Subscribe to our service and provide payment information through Paystack
• Contact us for customer support

Automatically Collected Information

Information our servers automatically collect when you access the Service, such as:

• IP address, browser type, and operating system
• Access times and pages viewed
• Usage data related to lead generation and AI reply features

Reddit Data

When you connect your Reddit account, we access only the permissions you grant, which may include:

• Reading public Reddit posts and comments for lead generation
• Posting replies on your behalf (only with your explicit approval)

2. How We Use Your Information

We may use information collected about you via the Service to:

• Create and manage your account and projects
• Monitor Reddit for high-intent leads based on your configured keywords and targeting
• Generate AI-powered reply suggestions for Reddit engagement
• Process your subscription payments and manage billing
• Send you notifications about new leads and service updates
• Respond to your comments, questions, and provide customer service
• Improve our Service and develop new features
• Detect, prevent, and address technical issues and security threats

3. Disclosure of Your Information

We may share information we have collected about you in certain situations:

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including:

• Clerk: For user authentication and account management
• Paystack: For payment processing and subscription management
• Convex: For database and backend services
• Reddit: For OAuth authentication and API access (only with your explicit permission)
• AI service providers for generating reply suggestions

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes:

• Encryption of data in transit and at rest
• Secure authentication through Clerk
• Regular security audits and updates
• Access controls and authentication requirements

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can access and review your personal information through your account settings
• Correction: You can update or correct your information at any time
• Deletion: You can request deletion of your account and associated data
• Reddit Connection: You can disconnect your Reddit account at any time through your account settings
• Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails

6. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about any changes by updating the "Effective Date" of this Privacy Policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

LeadStream
Email: support@leadstream.app
Website: https://leadstream.app